Hospital Supplier Diversity Report

1. Policy Statement

Supplier Diversity Policy Statement

Keck Medicine of USC - DEI Vision At Keck Medicine of USC quality healthcare starts with dignity, respect, and compassion for our patients, loved ones and colleagues. We intentionally and courageously create an inclusive and supportive clinical care, learning, research, and work environment. We actively work to dismantle systemic bias, racism, and inequalities so everyone belongs and thrives. Keck Medicine of USC - Supplier Diversity Policy At Keck Medicine of USC, we believe in the impact of serving a community and population with diverse needs. To assist patients and providers in becoming Limitless, we strive to partner with vendors that demonstrate excellence while reflecting the diverse patients we serve. Our supplier diversity commitment is to provide equitable access to procurement and contracting opportunities to business entities - both large and small- 51% owned and operated by minority, women, LGBTQ+, and veterans.

2. Supplier Point of Contact, Outreach and Communication

Supplier Point of Contact

• Name: Joseph Knudsvig, Elinor Niguse, Michele Turner
• Phone: 323-442-9173
• Email: Joseph.Knudsvig@med.usc.edu, Elinor.Niguse@med.usc.edu, MMTurner@usc.edu
• Website: Keckmed.suppliergateway.com; Businessdiversity.usc.edu; Uscarcadiahospital.org/For-Patients-Visitors-Vendors/Vendor-Diversity-Policy.aspx

Outreach and Communication

How does your hospital encourage and seek out minority, women, LGBT, and disabled veteran business enterprises to become potential suppliers?

Any vendor doing business with either Keck Medicine of USC or University of Southern California is required to register through our supplier portal. This portal provides the opportunity to certify as a diverse entity including (but not limited to) Disabled, Disadvantaged, Minority-, Woman-, LGBTQ+, and Veteran-Owned Entities, and Small Business designations. At Keck Medicine of USC, we also partner with the Group Purchasing Organization (GPO) Vizient and Primary Distributor Medline to report and source current and potential diverse suppliers. We utilize our GPO supplier diversity portal to benchmark our supplier diversity spend quarterly. The Medline reporting allows access to similar benchmarking and expands our view to include not only Tier 1 direct spend with diverse suppliers but the Tier 2 impact of vendor's sourcing of their materials or services. This past year Keck Medicine of USC also partnered with an online diverse supplier software tool called SupplierGateway to help automate our record keeping for supplier certifications, source new diverse vendors on projects, facilitate data exchange, supplier intake, and tier 1/tier 2 reporting during the AB962 reporting period and beyond.

How does your hospital encourage its employees involved in procurement to seek out minority, women, LGBT, and disabled veteran business enterprises to become potential suppliers?

Within the procurement team - employees receive annual training on the relevant active and possible future legislative requirements for diversity reporting, diversity classifications, and our current tools (through our GPO, Primary Distributor, and diverse supplier software tool). Those individuals focused on the supplier diversity projects also attend additional trainings featuring best in class presentations from top Health Systems, government organizations (such as HCAI), and local organizations to understand both how to increase supplier diversity across the Health System and the impact their work with diverse suppliers has in the local community. Keck Medicine of USC has partnered with the University of Southern California’s team in continuing to build out the supplier management infrastructure to meet the dynamic requirements of a full Supplier Diversity program. This included staffing out the University’s new Office of Business Diversity and Economic Opportunity in University Relations’ Civic Engagement and Economic Partnerships department by Dr. Michele Turner, Associate Vice President and Effie Turnbull Sanders, Vice President; the University’s Office of Diversity Equity and Inclusion through Christopher Manning, University’s Chief Diversity and Inclusion Officer; and the Keck Medicine of USC Office of Diversity and Inclusion led by Shannon Bradley, Keck Medicine of USC’s Chief Diversity and Inclusion Officer. Open to more detail or trainings conducted in the past year on either side here. In continuing its Journey Towards Inclusion, Keck Medicine of USC launched employee trainings on implicit bias and the threats it poses to recruiting and retaining a diverse workforce. Keck Medicine also provides invaluable resources including but not limited to its Employee Resource Groups (ERGs) that strive to create a culture that celebrates differences, embraces diverse perspectives, and ensures equal opportunities for growth and success. Our ERGs also present an opportunity to engage with local vendors for events and for referrals to additional suppliers. The ERGs also introduced culturally relevant care carts during national and local cultural observation months, with the intent to expand to additional local vendors and retailers supporting those initiatives to further engage diverse suppliers and vendors. Additionally, Supplier Diversity is a key pillar of our organizational strategy. Our Diversity, Equity and Inclusion Executive Steering Committee is engaged in ongoing discussion to establish and implement strategies to improve spend. Keck Medicine of USC is honored to be listed as a Leader in LGBTQ+ Healthcare from the Healthcare Equality Index

How does your hospital conduct outreach and communication to minority, women, LGBT, and disabled veteran business enterprises?

In partnering with SupplierGATEWAY, Keck Medicine of USC has created an opportunity to help understand our current supplier landscape, where there are opportunities for additional growth by either category or in comparison to other institutions, and how to best partner with our current vendors to make sure they hold current accredited certifications that are reflected in our system. During the first part of the year as we onboarded the software system, we were able to reach out to vendors across the Health System (also adding USC Arcadia Hospital’s vendor profiles) that had expired or incomplete certifications. Our team then helped them understand the opportunity provided by certifications and direct them to resources to either gain accreditation or bring their documentation up to date. In addition to leveraging online software – in partnership with the BDEO Office, Keck Medicine of USC participated in a supplier diversity summit this past year. This consisted of inviting local diverse vendors on-site to help better understand the requirements of the University and Health System supplier diversity initiatives, presentations, and culminated in Keck Medicine of USC and other University departments hosting a matchmaking event discussing opportunities directly with suppliers. These sorts of events not only help build strong ties to local business enterprises but generate synergy between the Health System’s and University’s efforts. DEI Councils were created at both the Health System and University side to focus on developing the infrastructure at USC Health to empower a diverse and inclusive workforce, advance equity in care, and enhance community and professional partnerships.

3. Diverse Supplier Spending

Diverse Procurement Spending by Minority

For the reporting period, enter the dollar amounts procured by your hospital from those business enterprises that employ the majority of their workforce in California.

Diverse Procurement Spending by Other

For the reporting period, enter the dollar amounts procured by your hospital from those business enterprises that employ the majority of their workforce in California.

What is your hospital's total procurement (including diverse and non-diverse suppliers)?

$63,135,515.00

4. Certifications and Third Party Procurement

Certifications

How does your hospital support organizations that promote or certify minority, women, LGBT, and disabled veteran business enterprises?

By partnering with SupplierGATEWAY and the Vizient Supplier Diversity Council we’ve been able to tap into other Health System best practices on how to continue to evolve our supplier diversity program. The outreach completed in our SupplierGATEWAY certification audit helped drive vendors who were either self-certified, identified, or had lapsed certifications to nationally recognized organizations for supplier diversity such as Women’s Business Enterprise National Council, National Minority Supplier Development Council, National Gay and Lesbian Chamber of Commerce, United States Hispanic Chamber of Commerce, Asian Pacific American Chamber of Commerce, Native American Chamber of Commerce, Vets First Certifications, and Disability:IN. This not only provides support for these local businesses to increase their opportunities but also helps make sure our talented suppliers are aware of the organizations. We also partner with governing bodies like HCAI to understand the current and future legislative requirements to help adapt to changing needs of both the health system and our university initiatives. We partner with those organizations as well by providing feedback during listening sessions to help advocate for our vendor partners and ourselves. On behalf of Keck Medicine of USC, the University’s BDEO continues to maintain external active outreach relationships with key diverse chamber and business association memberships, to include as a corporate member of the Southern California Minority Supplier Development Council, and memberships in the Los Angeles Latino Chamber of Commerce and the Greater Los Angeles African American Chamber of Commerce. Additionally, BDEO is an active participant with the Los Angeles Business Council Advisory Board, and also is an advisor to Los Angeles City and County small/diverse business initiatives such as RAMP and Compete4LA. Lastly, BDEO and the USC Facilities Planning and Management division (FPM) released an RFQ to broaden the pool of diverse contractors, architects and engineers that could be considered for future projects at Keck Medicine facilities.

Do you require suppliers to be certified?

Yes

Do you accept self-certification?

Yes

Third-Party Procurement

• Name: Vizient, Medline, GHX, and SupplierGATEWAY
• Website: https://www.vizientinc.com/what-we-do/supply-chain/supply-chain-programs/supplier-diversity; https://www.medline.com/about-us/inclusion-and-diversity/; Keckmed.SupplierGATEWAY.com; https://www.ghx.com

5. Other Relevant Information

Verdugo Hills was also able to source from 39 diverse vendors including 4 Hispanic American, 1 Native American, 2 Asian Pacific American, 2 Unknown Ethnicity for a total of 9 Minority Business Entities; 23 Woman Owned, and 9 Veteran Owned Entities