Hospital Supplier Diversity Report

1. Policy Statement

Supplier Diversity Policy Statement

At City of Hope (COH), diversity of skills, experience and cultural background are essential ingredients to providing compassionate care to all patients, achieving innovative discoveries, and advancing vital education focused on eliminating cancer, diabetes, and other life-threatening diseases. COH is dedicated to fostering a community that embraces diversity; this is reflected in COH’s Supplier Diversity Policy which affirms that certified diverse and small business suppliers have the opportunity, access, and invitation to participate in requests for proposals and supplier contracts. COH is committed to diversity and strives to hire, develop, and retain a workforce and supplier base that reflects the community where we work and serve. COH requires those providing products and services to COH to prohibit discrimination on the basis of any protected characteristic in accordance with applicable laws, and COH encourages them to promote diversity, equity and inclusion including providing opportunities to diverse suppliers.

2. Supplier Point of Contact, Outreach and Communication

Supplier Point of Contact

• Name: Flora Mayer
• Phone: 626218953
• Email: fmayer@coh.org
• Website: www.cityofhope.org

Outreach and Communication

How does your hospital encourage and seek out minority, women, LGBT, and disabled veteran business enterprises to become potential suppliers?

As we continue to develop and grow our supplier diversity program, our focus is to expand awareness and accessibility, both internally and externally. Some of the ways we encourage and seek out diverse suppliers include, but not limited to: We have developed a supplier diversity website Supplier Diversity Program | City of Hope with information on how to contact us (SupplierDiversity@coh.org), whereby diverse suppliers are enabled to connect directly with supplier diversity for introductions, inquire about opportunities, and any other communication. This information is also disseminated to diverse suppliers at all events, webinars, and presentations. We have a dedicated Manager that oversees our supplier diversity program, and who participates in supplier diversity events that are attended by small and diverse suppliers, including networking events, match-making sessions, trade fairs, supplier diversity conferences, webinars, best practices sessions, and speaking engagements, that provide access and education to the diverse supplier community, and another way of connecting with COH. We encourage diverse suppliers to register their company in the portal we subscribe to (www.supplierio.com) for vendor registration. This is one of the platforms we use to identify and reach out to diverse suppliers for potential opportunities. We collaborate with various supplier diversity organizations to help us announce and identify diverse suppliers for potential bid opportunities. We partner with Vizient, our GPO, on potential sourcing projects, to ensure consideration and inclusion of diverse suppliers, for immediate as well as medium and long-term project planning. Supplier Diversity collaborates with other HCAI hospital supplier diversity members, holding monthly meetings, to share best practices, address challenges, and facilitate introductions of diverse suppliers to our respective organizations, with the mission to advance opportunities with diverse suppliers. In conjunction with the Southern California Minority Supplier Development Council, we nominate MBEs for Supplier of the Year (SOY) award, which provides further marketing exposure to the diverse suppliers. We also provide a scholarship to one of the winners of the Supplier of the Year, to attend one of the premier business schools of management.

How does your hospital encourage its employees involved in procurement to seek out minority, women, LGBT, and disabled veteran business enterprises to become potential suppliers?

We continue our internal efforts on communication and raising awareness of supplier diversity, as well as collaborating with internal stakeholders to promote the use of diverse suppliers across our organization: Supplier Diversity is partnered with the Sourcing team, and both are closely aligned in the same organization, reporting to Sourcing and Procurement Purchasing, ensuring involvement in the procurement process. Supplier Diversity attends weekly scheduled meetings with the Procurement team to connect and exchange information on sourcing projects, potential initiatives, and share status updates. In a collaboration effort to ensure diverse supplier inclusion, Supplier Diversity attends bi-monthly meetings with Vizient, which are also attended by internal stakeholders and sourcing teams, in evaluating potential future procurement projects. Supplier Diversity attends leadership staff meetings with various business units to present program overview, build relationships, encourage diverse supplier utilization, and offer help in identification and inclusion of diverse suppliers in purchasing activities. Facilitate diverse supplier introduction meetings with Procurement and other stakeholders. Incorporated diverse sub-contracting language (Tier II) into our agreements that are executed by Procurement with prime vendors to encourage diverse supplier utilization. Procurement team members and other decision makers are invited to participate in supplier diversity networking and conference events, meeting with diverse suppliers and learning about their offerings. Our Sourcing teams are provided access and training to established databases to search and identify diverse suppliers for inclusion in sourcing bid opportunities. In addition to diverse supplier databases, Supplier Diversity maintains diverse supplier portfolio, by category, which is accessed by our Procurement team on Microsoft Teams SharePoint

How does your hospital conduct outreach and communication to minority, women, LGBT, and disabled veteran business enterprises?

We are committed to engaging with the diverse communities we serve and to provide support to help diverse suppliers develop and grow. In 2023, our efforts entailed collaboration, education, outreach, advisory and committee membership, nominations and scholarship, and recognition awards. Collaboration: • Supplier Diversity formed a monthly Supplier Diversity Practitioners group, with other hospital members, to share information on best practices, challenges, and ways we can support each other in advancing supplier diversity in the healthcare industry. • In a collaboration effort with the FACCOC- Filipino American Chamber of Commerce Orange County and SBDN, City of Hope supported the “DiversityCon 2023 - Go Green Health & Expo”, where health, eco-friendly, conservation-focused, sustainability-conscious business attendees, including diverse-owned businesses, learn what is available in the market and to support those businesses; In collaboration, Dr. Kim with City of Hope, as keynote speaker, provided information related to healthcare at COH, and Supplier Diversity provided information on how to navigate our procurement process for business opportunities. • Supplier Diversity partnered with the Communities Lifting Communities (CLC) organization, to collaborate on ways we can jointly provide exposure and opportunities to diverse suppliers. One of the ways we are collaborating is to pull an initial listing of diverse suppliers, used across several hospitals, to consolidate and share via a vendor platform, that can be accessed by hospital members, for potential opportunities. • Also in collaboration with the CLC and other hospitals, we participated in the first annual Hospital Supplier Diversity Conference, aimed to create a diverse and inclusive health care industry by fostering partnerships between hospitals and health systems and diverse business owners. HASC (Hospital Association of Southern California), diverse business owners, community leaders, and procurement leaders, were among the presenters and attendees at the event. Education: One of the missions of our Supplier Diversity department is to provide education and access to diverse suppliers so they may be better prepared to access opportunities and compete. Throughout 2023, COH participated in various platforms to share valuable information: • ABAOC BizCon - Asian Business Association – served as panelist speaker “Doing Business With” sharing insights on certification, qualifications, and how to learn about potential business opportunities. • SCMSDC B3 Conference- served as a panelist “Beyond the Portal: Building Successful Corporate/MBE Relationships” to provide information to wide range of diverse suppliers on how to successfully build business relationships. • SBDN Procurement Conference – “Meet the Buyers” – provided information on City of Hope, potential procurement opportunities, and how to access supplier diversity. • Participated in “In the Spotlight” Podcast series on best practices with the Hospital Association of Southern California discussing Communities Lifting Communities (CLC) and HASC’s Regional Hospital Supplier Diversity Initiative, which aims to assist hospitals in enhancing their procurement practices to include diverse suppliers and reduce barriers for diverse-owned businesses in accessing hospital contracts.https://public.3.basecamp.com/p/jG3eDfn9Pujyznx8GULdjMjK • LA RAMP- Participated in a webinar presenting City of Hope and sharing information with small and diverse business owners on how to access COH procurement opportunities, hosted by the Los Angeles Regional Alliance Marketplace for Procurement https://us06web.zoom.us/rec/share/y3yohXqM3jZmeXJCHyF5Y9cSuYtIJ6hq31_GesbV8Us4oAdWzVodT8_tf7fproZL.SZ1nWwl3iGVxC2ew • MBEIC – Presented and participated in Q&A discussion related to sourcing forecast, how to engage and connect with COH, with the Minority Business Enterprise Input Committee, a steering committee of the SCMSDC. Outreach: • Presented a webinar with the WBEC West - Women’s Business Enterprise Council West: Learn and Engage Series – “Meet City of Hope Supplier Diversity”. The webinar included COH Senior Sourcing Manager as an SME on our strategic sourcing, outlining our procurement process, requirements, and shared valuable information on how to engage with City of Hope. • AICC - American Indian Chamber of Commerce: Member meeting – met with American Indian owned businesses; provided access and an outlook on sourcing opportunities. • SCMSDC - Southern California Minority Supplier Development Council Corporate Mixer: Corporate Members, and members of the SCMSDC MBE Input Committee recognition and celebration of our partnership with the minority council. • SDEBA - San Diego Equality Business Association LGBTQ Business Owners Networking events – Introduced City of Hope and Supplier Diversity and met with LGBTQ-owned businesses. • VIB Veterans In Business Network Expo – exhibited and met with Veteran-owned suppliers

3. Diverse Supplier Spending

Diverse Procurement Spending by Minority

For the reporting period, enter the dollar amounts procured by your hospital from those business enterprises that employ the majority of their workforce in California.

Diverse Procurement Spending by Other

For the reporting period, enter the dollar amounts procured by your hospital from those business enterprises that employ the majority of their workforce in California.

What is your hospital's total procurement (including diverse and non-diverse suppliers)?

$1,217,580,328.00

4. Certifications and Third Party Procurement

Certifications

How does your hospital support organizations that promote or certify minority, women, LGBT, and disabled veteran business enterprises?

COH is a member of and supports several supplier diversity and community-based organizations that help promote, develop, certify, and advocate for small and diverse businesses, which include: Southern California Minority Supplier Development Council (SCMSDC) Asian Business Association Orange County (ABAOC) Orange County Hispanic Chamber of Commerce (OCHCC) Vietnamese American Chamber of Commerce (VACC) American Indian Chamber of Commerce (AICC) Business Equality Association LGBT Chamber (SDBEA) Regional Alliance Marketplace for Procurement (LA RAMP) Veterans In Business Network (VIB) Communities Lifting Communities (CLC) Hospital Association of Southern California (HASC) South Asian Business Association Nationwide (SABAN) Los Angeles Area Chamber of Commerce (LAACC) Small Business Diversity Network (SBDN) COH Manager of Supplier Diversity serves on: • ABAOC Corporate Advisory Board (CAB), contributing insights and input to the organization’s annual planning and progress, as well as partnership goals and expectations. • American Indian Chamber of Commerce of California Advisory Council, assist in steering, planning, and executing annual supplier diversity expo. • SCMSDC Certification Review Committee – assist in reviewing minority-owned supplier certification applications.

Do you require suppliers to be certified?

Yes

Do you accept self-certification?

No

Third-Party Procurement

• Name: Vizient Inc.
• Website: www.vizientinc.com

5. Other Relevant Information

Additional input related to: How does your hospital conduct outreach and communication to minority, women, LGBT, and disabled veteran business enterprises? • VIB Veterans In Business Network Expo – we exhibited and met with Veteran-owned businesses in the areas of facilities, security, marketing, and construction services. • Vizient Supplier Diversity Expo – participated in the 2-day virtual expo showcasing diverse suppliers in the healthcare sector. Nomination of Diverse Suppliers for Awards: We believe one way to elevate and provide exposure to further opportunities for diverse suppliers is to recognize them through nomination for awards for their work. In 2023, we nominated Blackstone Consulting, a minority-owned business that provides facility security services, for the Supplier of the Year award. Blackstone Consulting was recognized and awarded the winner of SOTY at the annual Southern California Minority Supplier Development Council’s supplier diversity expo. Scholarship: COH awarded a scholarship to an MBE to attend the Kellogg School of Management, an education scholarship that provides business management skills and training for business owners to build and grow their business. Other additional information: In recognition of its efforts, City of Hope received the following awards: • Rising Star of the Year – awarded by the SCMSDC, in recognition of City of Hope commitment and efforts to supplier diversity. • Advocate of the Year – awarded by the Asian American Business Association, in recognition of City of Hope’s commitment and efforts to support the American Asian business community. • Partner of the Year – awarded by the South Asian Business network acknowledging City of Hope for its support with the South Asian community. • Newcomer of the Year – recognition by the American Indian Chamber of Commerce for City of Hope participation and support of the chamber’s mission.