NATIVIDAD MEDICAL CENTER
File a Complaint
If you believe a hospital failed to follow discount payment, charity care, or debt collection requirements, the Hospital Bill Complaint Program may be able to help. A complaint can be submitted online or by mail. Learn more here.
File a ComplaintCharity Care Policy
Eligible patients can receive "charity care" to have all or part of their hospital bill forgiven. The hospital's charity care policy explains who can get charity care and how that decision is made.
Policies
- Effective Date: 01/01/2025 • Charity Care Policy
- Effective Date: 11/10/2022 • Charity Care Policy
Application
- Effective Date: 11/10/2022 • Application for Charity Care
Discount Payment Policy
Eligible patients can receive a discount that reduces their hospital bill to the highest amount expected to be paid by Medicare or Medi-Cal. The hospital's discount payment policy explains who can get discounted payment, how that decision is made, and payment plan options.
Policies
- Effective Date: 01/01/2025 • Discount Payment Policy
- Effective Date: 11/10/2022 • Discount Payment Policy
Application
- Effective Date: 11/10/2022 • Application for Discount Payment
Debt Collection Policy
The hospital's debt collection policy explains when and how patient debt is sent to collections and the requirements that must be followed.
Policies
- Effective Date: 01/01/2025 • Debt Collection Policy
- Effective Date: 08/31/2021 • Debt Collection Policy