eServices Portal Information

OSHPD is now HCAI

Welcome to the Department of Health Care Access and Information (HCAI), formerly the Office of Statewide Health Planning and Development (OSHPD). All the information that was available under OSHPD is here as HCAI.

Welcome to FDD′s eServices home page. We are pleased to offer our clients and visitors access to project information 24 hours a day, 7 days a week. Information regarding project status is available in a format which allows project status and tracking information in real time.

FDD is committed to doing our part to provide access to safe, quality healthcare environments that meet California′s dynamic and diverse needs by ensuring healthcare facilities are designed and constructed properly and are capable of providing sustained services to Californians after a disaster.

eServices Help & User Guides

User Guides

  1. System Overview
  2. Account Registration
  3. Facility Authorization
  4. Account Management & Delegation
  5. Applications for New Projects
  6. Applications for AMCs
    6b. Applications for PADs
  7. Applications for Building Permits
  8. Paying Invoices
  9. Expedited Building Permit (XBP) for SNFs
  10. Attaching Plans and Documents
  11. Electronic Submittal Requirements
  12. Appeals Using the Comment and Process Review (CPR)
  13. Applications for Seismic Extensions
  14. Amendments and Quarterly Reports for Seismic Extension Projects
  15. Document Attachment Control
  16. Re-Opening Closed Projects
  17. Application for HCAI Preapproval (OSP and OPM)
  18. Application for HCAI Preapproved Agency (OPAA)

Additional Resources

Forms

General Information

Business Hours

FDD′s regular business hours are Monday through Friday from 8:00a.m. to 5:00 p.m. PST, excluding State of California observed holidays.

The eServices system may have occasional periods of un-availability due to maintenance. In case of an extended outage, notices will be posted.

On-line Services Available

  • Search easily for Facility Information
  • Determine HCAI Field Staff assigned to your project
  • Search for Project Information by project or by facility
  • Search for Project Information by Licensee
  • View Project Details and Related Records
  • View a project′s current workflow status and comments
  • View the anticipated due date for each discipline′s review
  • View all Application-Specific Information for a project
  • Register for an eCA User Account
  • Create and submit new project applications online
  • Manage Authorized Agents (Delegates)
  • Pay application fees
  • Print application reports

Payments

  • Phone: (916) 440-8331.
  • Online Payments: log-in to the eServices Portal.
  • Check: please remit payment to:

Department of Health Care Access and Information
Attn: Accounting Office
2020 West El Camino Avenue, Suite 1000
Sacramento, CA 95833

If you have further billing inquiries, please call our Billing hotline at (916) 440-8331 or send an email to FDDaccounting@hcai.ca.gov

Web Browser Access

The following browsers are currently supported by eServices:

  • Apple Safari, Version 5 and above
  • Google Chrome, Version 19 and above
  • Mozilla Firefox, Version 17 and above
  • Microsoft Internet Explorer, Version 11
  • Opera, Version 12 and above

View Facility Information

Click on the LookUp Facility Information link located in the lower left corner toward the bottom of the eServices Client Access home page. All inquiries require an HCAI Facility ID Number to complete the search.

Facility ID Numbers can be found on the Licensed Facility Information system (LFIS). Look in the Perm ID field to find the HCAI Facility ID Number.

Search for a Project′s Status

To search for a project′s status, use the Search Projects link located toward the bottom of the eServices Client Access home page. You will be able to find projects by entering your Project Number into the Project Number field or your Professional License Number into the State License Number field.

Listing of Open and Closed Projects by County

For a listing of open and closed projects by county, visit our Project Status page. This listing is updated on a quarterly basis.

We welcome your feedback. Please direct any questions or comments to the eServices Portal Support team, eServ@hcai.ca.gov.