PROVIDENCE SANTA ROSA MEMORIAL HOSPITAL-MONTGOMERY

1. Policy Statement

Supplier Diversity Policy Statement

At Providence, our Mission of compassionate care for all and our vision of Health for a Better World inspire us to foster healthy, just communities. Part of this commitment involves strengthening economic health by investing in small and local business enterprises that reflect the communities where we serve. As anchor institutions in our communities, our care extends beyond the hospital walls, influencing community growth and economic vitality through strategic and inclusive procurement opportunities. Inclusive supplier spending is integral to our business strategy, with active collaboration among internal stakeholders and engagement in numerous industry non-profit organizations, collaboratives and outreach programs. Our executive leadership demonstrates this dedication, ensuring it resonates with all employees.

2. Goals and Timetables

Please describe your hospital's short-term goals and timetables, but not quotas, for increasing procurement from women, minority, LGBT, and disabled veteran business enterprises

Our hospital is committed to enhancing inclusivity within our procurement processes, to provide opportunities for all suppliers, including women, minority, LGBT and disabled veteran business enterprises. In addition to our standard business purchases, we have identified two key areas in the next 12-24 months: • Health equity councils embedded in each ministry meet monthly to drive initiatives that can create procurement opportunities with local, small business entities • Upcoming construction projects will provide local contracting opportunities for both prime and subcontractors, creating economic impacts in the communities where we serve

Please describe your hospital's long-term goals and timetables, but not quotas, for increasing procurement from women, minority, LGBT, and disabled veteran business enterprises

At Providence, we are dedicated to enhancing the economic well-being of the communities we serve. Our long-term vision involves persistently evolving our procurement processes and infrastructure to ensure enduring inclusion and representation of all members in our communities. We are committed to fostering supplier growth by actively partnering with an inclusive range of suppliers, industry partners and non-profit organizations. Our goal is to create inclusive and fair procurement opportunities that contribute to the economic empowerment of all members of our communities, including those who may be underrepresented or experiencing socioeconomic barriers to advancement and growth. By integrating inclusivity into our supply chain policy and processes, we aim to drive innovation, enrich our supplier ecosystem and reflect the nature of the communities we serve. By advocating inclusive supplier representation among our procurement teams and leaders, we will strengthen our supplier ecosystem. We aim to build on our solid foundation by educating, informing and facilitating inclusive supplier procurement opportunities both within and across our family of organizations and in the broader market.

3. Outreach and Communication

Please describe the methods in which the hospital encourages and seeks out both prime and subcontract suppliers from women, minority, LGBT, and disabled veteran business enterprises to become potential suppliers

Providence ministries use various methods to support and advocate for our supplier community that are inclusive and reflect all members of the communities we serve in a manner that complies with antidiscrimination law and our Mission of nearly 170 years. To ease the way for potential new suppliers, Providence Resource, Engineering and Hospitality (REH) has created an external Supplier Information hub to support our smaller, local supplier community. This hub provides essential business information and includes a landing page that outlines our commitment, process and guidelines for suppliers and certification. Our community health initiatives often work in partnership with local organizations and programs. Our health equity councils actively engage with community partners to obtain referrals and introductions to potential new suppliers, thereby expanding our economic impacts in the communities we serve. Providence requests Tier II inclusive supplier impact reports from its prime suppliers to broaden its reach nationwide and encourage inclusive supplier impact in various industry sectors beyond health care. Lastly, Providence does not discriminate based on protected status in offering supplier procurement opportunities. Instead, Providence seeks to ensure broad outreach to historically underrepresented groups and socially and economically disadvantaged businesses to ensure they have a truly fair opportunity to be a supplier consistent with our Mission and with antidiscrimination law.

Please describe the methods in which the hospital encourages its employees involved in procurement to seek out women, minority, LGBT, and disabled veteran business enterprises to become potential suppliers

Our supplier policy lays the groundwork for supplier interactions, encouraging our employees and caregivers to actively engage suppliers who embody the inclusion of the communities we serve throughout the contracting and procurement processes. Our councils, supported by executive leadership, reinforce this inclusive infrastructure at both ministry and division levels. We foster continuous employee engagement and education through an internal Supplier Inclusion Program hub, providing access to supplier search engines, industry webinars and external articles from collaborative organizations such as Healthcare Anchor Network, Small Business Administration, and Western Regional Minority Supplier Development Council. Our Supplier Inclusion Program team routinely presents impact reports to executive leadership and stakeholders across the system to inform employees, whom we call caregivers, of key updates and industry trends. To maximize our outreach, we have developed a timely communications plan that highlights inclusive supplier events and supplier achievements via our company newsletter.

Please describe the methods in which the hospital conducts outreach and communication to women, minority, LGBT, and disabled veteran business enterprises

For generations, Providence ministries have partnered with organizations that share our Mission to address complex issues in our communities. Community wealth building and supplier inclusivity are no different. We are accelerating our efforts to increase outreach and partner with suppliers who reflect all members of our communities, including minority, women, LGBT and veteran business enterprises in the months and years to come. Providence ministries are committed to fostering inclusion and actively growing relationships with smaller, local suppliers. We achieve this through multiple outreach channels and participation with various local and national non-profit organizations, enhancing opportunities for collaboration and support. Our commitment extends to growing our participation in local chambers of commerce outreach programs to connect with potential suppliers in their local service areas. By identifying new sourcing channels, facilitating supplier meetings and advancing inclusivity with economic opportunity, we aim to support resilience in our communities.

4. Support and Supplier Resolutions

Please describe the methods in which your hospital supports, partners with, or interacts with organizations and other entities in the procurement ecosystem that promote, certify, or contract with women, minority, LGBT, and disabled veteran business enterprises

Alongside our non-profit partnerships mentioned in question four, our employees collaborate with procurement specialists across the industry to exchange and disseminate best practices within the procurement ecosystem. Key strategies include: • Group Purchasing Organization (GPO): We partner with health care providers nationwide and engage in inclusive supplier contracts through our GPO. • Prime Supplier Tier II Report: We advocate inclusiveness for suppliers in our supply chain and strongly encourage a Tier II supplier impact report. • Healthcare Anchor Network – Impact Purchasing Commitment (IPC) is a collaborative of 14 health systems committed to increasing their local spend by $1billion and participating in sustainable and inclusive purchasing practices.

Please describe the methods in which your hospital resolves any issues that may limit or impede an enterprise from becoming a supplier

To address challenges enterprises face in becoming suppliers, we offer guidance through our onboarding and development processes. Our health equity councils and partnerships can help identify potential suppliers and assist them in navigating the supplier onboarding procedures. For enterprises that are not yet part of our system, we will engage with community organizations for referrals and introductions to potential suppliers. At Providence, we recognize that obtaining third-party certification can offer smaller, local suppliers increased opportunities with local, state and federal contracting agencies. To support and help ensure inclusivity for our existing suppliers, we have introduced an electronic digital certification feature that facilitates their initial entry into the third-party certification process. This aligns with our Providence promise: know me, care for me, ease my way.

5. Diversity Commission Recommendations and Planned Implementations

Please describe the past implementation of relevant recommendations made by the Hospital Supplier Diversity Commission

Providence has aligned its supplier policy with the preliminary recommendations provided by the Hospital Supplier Diversity Commission. Some of the key initial recommendations are: • Supplier Inclusivity Policy • Supplier Outreach and Advocacy • Industry Partnerships • Group Purchasing Organization Engagement • Prime Supplier Advocacy and Engagement

Please describe the planned implementation of relevant recommendations made by the Hospital Supplier Diversity Commission

Providence ministries are committed to advocating supplier inclusivity by actively partnering with a wide range of inclusive suppliers, industry partners and non-profit organizations. As anchor institutions in our communities, we will continue influencing community growth and economic vitality through strategic and inclusive procurement opportunities in collaboration with our local community partners.

6. Procurement Process and Certification

Please describe your hospital's procurement process

The hospital procurement process involves several steps to ensure the acquisition of necessary goods and services in a manner that supports patient care and operational efficiency. Below is a general overview of this process: 1. Needs Assessment: This initial step involves determining the specific needs of the hospital, which can include medical supplies, equipment, services or technology. Input from various departments often is required to accurately assess and evaluate needs. 2. Specification Development: Once needs are identified, detailed specifications for the required goods or services are developed. This includes defining the quality, quantity and technical requirements, ensuring they meet clinical and operational standards. 3. Budgeting: This step is crucial for managing financial resources effectively. 4. Supplier Identification and Evaluation: Potential suppliers are identified and evaluated based on criteria such as quality, reliability, cost, compliance with regulations and diversity. 5. Request for Proposal (RFP) or Quotation (RFQ): Depending on the contract value, the hospital may issue an RFP or RFQ to solicit bids from selected suppliers. 6. Bid Evaluation and Selection: Submitted proposals are reviewed and evaluated against set criteria. The bids are evaluated to ensure the scope is the same across all bids, and on larger projects, interviews may take place to further understand the approach and the associated cost. The decision on who receives the award is not necessarily the lowest bidder but rather the one that provides the best value. 7. Contracting: Once a supplier is selected, a formal contract is drafted and signed. 8. Order Placement: The procurement team places orders with the chosen suppliers according to the terms of the contracts. 9. Payment Processing: After successful delivery and inspection, payments are processed according to the terms set in the contract. 10. Performance Monitoring and Supplier Relationship Management: The hospital continuously monitors the performance of suppliers and maintains relationships to ensure ongoing compliance and satisfaction. This may involve regular evaluations and feedback. This process is vital to ensuring hospitals have the necessary resources to deliver high-quality patient care while adhering to budgetary and regulatory requirements.

Website Link(s)

https://www.providence.org/business/supplier-information

Do you require suppliers to be certified?

No

Do you accept self-certification

Yes

7. Diverse Supplier Spending

Diverse Procurement Spending by Minority

For the reporting period, enter the dollar amounts procured by your hospital from those business enterprises that employ the majority of their workforce in California.

Diverse Procurement Spending by Other

For the reporting period, enter the dollar amounts procured by your hospital from those business enterprises that employ the majority of their workforce in California.

What is your hospital's total procurement (including diverse and non-diverse suppliers)?

$159,306,667

Procurement means the purchase or lease of supplies, services, equipment, and capital expenditures related to buildings and fixed equipment during the previous calendar year. Procurement does not include items such as employee salaries and wages, fixed asset depreciation, amortization, or taxes.

8. Supplier Point of Contact

Enter the contact information for the individual that business enterprises who are interested in contracting with your facility can reach out to.

Name: Dinah Tomas

Enter the contact information for the individual of the diverse business outreach liaison of your hospital.

Name: Dinah Tomas

Hospital Contacts for Diverse Business Enterprises are available upon request. Please send request via email to supplier.diversity@hcai.ca.gov

9. Third Party Procurement

Third Party Procurement

• Vizient Inc.
• https://www.vizientinc.com/

Looking for Related Reports?

• Hospital Profile
• Hospital Fair Billing Policies