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In 2021, 13.6 percent of Black Californians’ hospital stays were potentially preventable, higher than any other racial/ethnic group's and nearly twice as high as for California’s Asian/Pacific Islander patients (7.0 percent). Preventable hospitalizations reflect the level of access a population group may have to high-quality primary healthcare.

Hospital Bill Complaint Program investigates patient complaints and can assess administrative penalties against hospitals for violations of the Hospital Fair Pricing Act.

Hospital Fair Billing Program (HFBP) is responsible for enforcement of the laws regarding health care debt and fair billing, as set forth at Article 1, Chapter 2.5, Part 2, Division 107 of the Health and Safety Code (section 127400, et seq.), including requirements for hospital discount payment, charity care, and debt collection policies.