Affordability

Latest Releases

• Total Health Care Expenditures (THCE) Data Submitter Workgroup

  The Total Health Care Expenditures (THCE) Data Submitter Workgroup is a forum for THCE data submitters to receive up-to-date information...

  Total Health Care Expenditures (THCE) Data Submitter Workgroup

• Hospital Policies

  Hospital Policies

• Hospital Bill Complaint Program

  The Hospital Bill Complaint Program investigates patient complaints about hospital financial assistance and debt collection policies, notices, and website requirements...

  Hospital Bill Complaint Program

• Authorized Representative Form

  Authorized Representative Form

• Issues Outside of our Authority (Non-Jurisdictional)

  There are other departments that you may contact for concerns about the following: (To search for a specific term/keyword, Windows...

  Issues Outside of our Authority (Non-Jurisdictional)

• Affordability

  Affordability

• Information Practices Act

  Information Practices Act of 1977 Notice # The Information Practices Act of 1977 (California Civil Code section 1798.17) requires the...

  Information Practices Act

• Should I File a Complaint?

  The Hospital Bill Complaint Program does not have jurisdiction (authority) over general billing or fee disputes. If you are not...

  Should I File a Complaint?

• Frequently Asked Questions

  Policies# How can I review a hospital’s financial assistance policies? A hospital’s discount payment and charity care policies can be...

  Frequently Asked Questions

• How to Submit by Mail

  If you are unable to file a complaint online, or you need the patient complaint forms in a language other...

  How to Submit by Mail