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Hospital Bill Complaint Program

Affordability

Latest Releases

  • Should I File a Complaint?

    The Hospital Bill Complaint Program does not have jurisdiction (authority) over general billing or fee disputes. If you are not...

    Should I File a Complaint?
  • Frequently Asked Questions

    Policies# How can I review a hospital’s financial assistance policies? A hospital’s discount payment and charity care policies can be...

    Frequently Asked Questions
  • How to Submit by Mail

    If you are unable to file a complaint online, or you need the patient complaint forms in a language other...

    How to Submit by Mail
  • Hospital Fair Billing Program

    Hospital Bill Complaint Program investigates patient complaints and can assess administrative penalties against hospitals for violations of the Hospital Fair...

    Hospital Fair Billing Program
  • Health Care Affordability Board 

    The Health Care Affordability Board is a decision-making body charged with setting statewide and sector-specific health care spending targets, appointing...

    Health Care Affordability Board 
  • OHCA Investment and Payment Workgroup Charter

    Purpose# Support the Office of Health Care Affordability (OHCA), at the Department of Health Care Access and Information (HCAI), in...

    OHCA Investment and Payment Workgroup Charter
  • OHCA Investment and Payment Workgroup 

    The multi-stakeholder Office of Health Care Affordability (OHCA) Investment and Payment Workgroup provides input to OHCA on the development of...

    OHCA Investment and Payment Workgroup 
  • OHCA Background & Resources

    Overview# In 2022, the California Health Care Quality and Affordability Act (SB 184, Chapter 47, Statutes of 2022) established the...

    OHCA Background & Resources
  • Health Care Affordability Advisory Committee 

    The Health Care Affordability Advisory Committee provides input on a range of topics, including: a statewide health care spending target...

    Health Care Affordability Advisory Committee 
  • Hospital Fair Billing Program Laws & Regulations

    Hospital Fair Billing Program (HFBP) is responsible for enforcement of the laws regarding health care debt and fair billing, as...

    Hospital Fair Billing Program Laws & Regulations
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