USC KENNETH NORRIS JR. CANCER HOSPITAL

1. Policy Statement

Supplier Diversity Policy Statement

Keck Medicine of USC - DEI Vision At Keck Medicine of USC quality healthcare starts with dignity, respect, and compassion for our patients, loved ones and colleagues. We intentionally and courageously create an inclusive and supportive clinical care, learning, research, and work environment. We actively work to dismantle systemic bias, racism, and inequalities so everyone belongs and thrives. Keck Medicine of USC - Supplier Diversity Policy At Keck Medicine of USC, we believe in the impact of serving a community and population with diverse needs. To assist patients and providers in becoming Limitless, we strive to partner with vendors that demonstrate excellence while reflecting the diverse patients we serve. Our supplier diversity commitment is to provide equitable access to procurement and contracting opportunities to business entities - both large and small- 51% owned and operated by minority, women, LGBTQ+, and veterans.

2. Goals and Timetables

Please describe your hospital's short-term goals and timetables, but not quotas, for increasing procurement from women, minority, LGBT, and disabled veteran business enterprises

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Please describe your hospital's long-term goals and timetables, but not quotas, for increasing procurement from women, minority, LGBT, and disabled veteran business enterprises

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3. Outreach and Communication

Please describe the methods in which the hospital encourages and seeks out both prime and subcontract suppliers from women, minority, LGBT, and disabled veteran business enterprises to become potential suppliers

Any vendor doing business with either Keck Medicine of USC or University of Southern California is required to register through our supplier portal. This portal provides the opportunity to certify as a diverse entity including (but not limited to) Disabled, Disadvantaged, Minority-, Woman-, LGBTQ+, and Veteran-Owned Entities, and Small Business designations. At Keck Medicine of USC, we also partner with the Group Purchasing Organization (GPO) Vizient and Primary Distributor Medline to report and source current and potential diverse suppliers. We utilize our GPO supplier diversity portal to benchmark our supplier diversity spend quarterly. The Medline reporting allows access to similar benchmarking and expands our view to include not only Tier 1 direct spend with diverse suppliers but the Tier 2 impact of vendor's sourcing of their materials or services. This past year Keck Medicine of USC also partnered with an online diverse supplier software tool called SupplierGateway to help automate our record keeping for supplier certifications, source new diverse vendors on projects, facilitate data exchange, supplier intake, and tier 1/tier 2 reporting during the AB962 reporting period and beyond.

Please describe the methods in which the hospital encourages its employees involved in procurement to seek out women, minority, LGBT, and disabled veteran business enterprises to become potential suppliers

Within the procurement team - employees receive annual training on the relevant active and possible future legislative requirements for diversity reporting, diversity classifications, and our current tools (through our GPO, Primary Distributor, and diverse supplier software tool). Those individuals focused on the supplier diversity projects also attend additional trainings featuring best in class presentations from top Health Systems, government organizations (such as HCAI), and local organizations to understand both how to increase supplier diversity across the Health System and the impact their work with diverse suppliers has in the local community. Keck Medicine of USC has partnered with the University of Southern California’s team in continuing to build out the supplier management infrastructure to meet the dynamic requirements of a full Supplier Diversity program. This included staffing out the University’s new Office of Business Diversity and Economic Opportunity in University Relations’ Civic Engagement and Economic Partnerships department by Dr. Michele Turner, Associate Vice President and Effie Turnbull Sanders, Vice President; the University’s Office of Diversity Equity and Inclusion through Christopher Manning, University’s Chief Diversity and Inclusion Officer; and the Keck Medicine of USC Office of Diversity and Inclusion led by Shannon Bradley, Keck Medicine of USC’s Chief Diversity and Inclusion Officer. Open to more detail or trainings conducted in the past year on either side here. In continuing its Journey Towards Inclusion, Keck Medicine of USC launched employee trainings on implicit bias and the threats it poses to recruiting and retaining a diverse workforce. Keck Medicine also provides invaluable resources including but not limited to its Employee Resource Groups (ERGs) that strive to create a culture that celebrates differences, embraces diverse perspectives, and ensures equal opportunities for growth and success. Our ERGs also present an opportunity to engage with local vendors for events and for referrals to additional suppliers. The ERGs also introduced culturally relevant care carts during national and local cultural observation months, with the intent to expand to additional local vendors and retailers supporting those initiatives to further engage diverse suppliers and vendors. Additionally, Supplier Diversity is a key pillar of our organizational strategy. Our Diversity, Equity and Inclusion Executive Steering Committee is engaged in ongoing discussion to establish and implement strategies to improve spend. Keck Medicine of USC is honored to be listed as a Leader in LGBTQ+ Healthcare from the Healthcare Equality Index

Please describe the methods in which the hospital conducts outreach and communication to women, minority, LGBT, and disabled veteran business enterprises

In partnering with SupplierGATEWAY, Keck Medicine of USC has created an opportunity to help understand our current supplier landscape, where there are opportunities for additional growth by either category or in comparison to other institutions, and how to best partner with our current vendors to make sure they hold current accredited certifications that are reflected in our system. During the first part of the year as we onboarded the software system, we were able to reach out to vendors across the Health System (also adding USC Arcadia Hospital’s vendor profiles) that had expired or incomplete certifications. Our team then helped them understand the opportunity provided by certifications and direct them to resources to either gain accreditation or bring their documentation up to date. In addition to leveraging online software – in partnership with the BDEO Office, Keck Medicine of USC participated in a supplier diversity summit this past year. This consisted of inviting local diverse vendors on-site to help better understand the requirements of the University and Health System supplier diversity initiatives, presentations, and culminated in Keck Medicine of USC and other University departments hosting a matchmaking event discussing opportunities directly with suppliers. These sorts of events not only help build strong ties to local business enterprises but generate synergy between the Health System’s and University’s efforts. DEI Councils were created at both the Health System and University side to focus on developing the infrastructure at USC Health to empower a diverse and inclusive workforce, advance equity in care, and enhance community and professional partnerships.

4. Support and Supplier Resolutions

Please describe the methods in which your hospital supports, partners with, or interacts with organizations and other entities in the procurement ecosystem that promote, certify, or contract with women, minority, LGBT, and disabled veteran business enterprises

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Please describe the methods in which your hospital resolves any issues that may limit or impede an enterprise from becoming a supplier

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5. Diversity Commission Recommendations and Planned Implementations

Please describe the past implementation of relevant recommendations made by the Hospital Supplier Diversity Commission

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Please describe the planned implementation of relevant recommendations made by the Hospital Supplier Diversity Commission

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6. Procurement Process and Certification

Please describe your hospital's procurement process

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Website Link(s)

Keckmed.suppliergateway.com; Businessdiversity.usc.edu; Uscarcadiahospital.org/For-Patients-Visitors-Vendors/Vendor-Diversity-Policy.aspx

Do you require suppliers to be certified?

1

Do you accept self-certification

1

7. Diverse Supplier Spending

Diverse Procurement Spending by Minority

For the reporting period, enter the dollar amounts procured by your hospital from those business enterprises that employ the majority of their workforce in California.

Diverse Procurement Spending by Other

For the reporting period, enter the dollar amounts procured by your hospital from those business enterprises that employ the majority of their workforce in California.

What is your hospital's total procurement (including diverse and non-diverse suppliers)?

$65,929,121

Procurement means the purchase or lease of supplies, services, equipment, and capital expenditures related to buildings and fixed equipment during the previous calendar year. Procurement does not include items such as employee salaries and wages, fixed asset depreciation, amortization, or taxes.

8. Supplier Point of Contact

Enter the contact information for the individual that business enterprises who are interested in contracting with your facility can reach out to.

Name: Joseph Knudsvig, Elinor Niguse, Michele Turner

Enter the contact information for the individual of the diverse business outreach liaison of your hospital.

Name: --

Hospital Contacts for Diverse Business Enterprises are available upon request. Please send request via email to supplier.diversity@hcai.ca.gov

9. Third Party Procurement

Third Party Procurement

None.

10. Other Relevant Information

Norris was also able to source from 41 diverse vendors including 3 Africa American, 4 Hispanic American, 2 Native American, 8 Asian Pacific American, 4 Unknown Ethnicity for a total of 21 Minority Business Entities; 19 Woman Owned, and 9 Veteran Owned Entities

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