CALIFORNIA HOSPITAL MEDICAL CENTER – LOS ANGELES

CALIFORNIA HOSPITAL MEDICAL CENTER – LOS ANGELES

1401 SOUTH GRAND AVENUE, LOS ANGELES, CA 90015
HCAI ID
106190125
Reporting Organization
CALIFORNIA HOSPITAL MEDICAL CENTER - LOS ANGELES
Report Period
01/01/2024 – 12/31/2024
Hospital / Hospital System
Hospital
Report Type
General Acute Care Hospital
License No
930000024
Licensee
DIGNITY COMMUNITY CARE
County
Los Angeles

System Report

1. Top 10 Disparities

The following table lists the ten largest health equity disparities identified for this reporting period.

Disparities for each hospital equity measure are identified by comparing the rate ratios by stratification groups. Rate ratios are calculated differently for measures with preferred low rates and those with preferred high rates. Rate ratios are calculated after applying the California Health and Human Services Agency's "Data De-Identification Guidelines (DDG)," dated September 23, 2016.

The table below highlights the ten widest health equity disparities identified by hospitals and hospital systems during this reporting period. Measure names have been shortened for display purposes. To view each measure in full, please download the complete Hospital Equity Report using the link below.

Measure Stratification Stratification Group Stratification Group Rate Reference Group Reference Rate Rate Ratio
1. HCAI 30-Day readmission
Expected Payor Medicare 15.8% Private 7.6% 4.20
2. HCAI 30-Day readmission
Expected Payor Other 14.4% Private 7.6% 3.80
3. HCAI 30-Day readmission
Expected Payor Medicaid 13.2% Private 7.6% 3.50
4. HCAI 30-Day readmission
Age (excluding maternal measures) 50 to 64 17.7% 18 to 34 7.9% 2.20
5. HCAI 30-Day readmission
Age (excluding maternal measures) 65 and older 14.3% 18 to 34 7.9% 1.80
6. HCAI 30-Day readmission
Age (excluding maternal measures) 35 to 49 14.1% 18 to 34 7.9% 1.80
7. HCAI 30-Day readmission
Race and/or Ethnicity Black or African American 17.7% Asian 10.7% 1.60
8. HCAI 30-Day readmission
Race and/or Ethnicity White 15.2% Asian 10.7% 1.40
9. HCAI 30-Day readmission NOBH
Sex Assigned at Birth Male 13.4% Female 9.8% 1.40
10. HCAI 30-Day readmission
Sex Assigned at Birth Male 15.7% Female 11.8% 1.30

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2. Equity Plan

In April 2025, California Hospital Medical Center achieved the Joint Commission Excellent Health Outcomes for All Certification. The top 10 disparities identified were all related to all-cause unplanned 30-day readmission hospital rates across payor types, sex, race/ethnicity, and age. We determined that the majority of our initiatives impact ongoing social and physical health for these groups and thereby impact readmissions.

Some of these initiatives include: Frequent Utilizer System Engagement (FUSE), Social Workers' assessment, California Bridge Program which addresses substance abuse, mental health counselling through Hope Street Margolis Family Center, FOCUS (Frontlines of Communities in the United States) through Gilead Sciences to support patients with HIV and Hepatitis C, as well as local partnerships with community-based organizations (i.e., churches, food distribution center, People Assisting the Homeless [PATH], Homeless Outreach Program Integrated Care System (HOPICS), community health improvement grant, Replate, Para Su Salud), partnerships with recuperative care, California Community Foundation's Care coordinated Initiative. Our care coordination teams facilitate many of these efforts for inpatients and emergency department patients. Moreover, we are compliant with Senate Bill 1152 to ensure needs for transportation, weather appropriate clothing, provision of a meal, and medications are offered to those experiencing homelessness. Interpreter services are provided to communicate using the patient's preferred language. New employee orientation and annual education is provided to all staff for health equity, workplace violence, and implicit bias competencies.

Population impact: Chronically homeless who are high utilizers of the emergency department.
Actions planned: Utilize FUSE program to address the health disparities for those who are chronically homeless and who are high utilizers of the emergency department by coordinating with John Wesley County Hospital (primary care) and Housing Works (to find permanent housing).
Measurable objectives: Reducing the number of annual emergency visits and measuring the number of participants.
Timeframe: Annual

Population impact: Emergency patients with substance abuse
Actions planned: Partnership with CA Bridge program who helps in training caregivers to identify and support patients of substance abuse. They also bring supportive tools and referrals to connect patients to services.
Measurable objectives: Number of referrals and trainings
Timeframe: Annual

Population impact: Pediatric mental health
Actions planned: Ongoing mental health services provided to our pediatric population (and their families) through Hope Street Margolis Family Center
Measurable objectives: Number of services provided
Timeframe: Annual

Population impact: HIV and Hepatitis C community members
Actions planned: Partnership with the FOCUS program, which is a Gilead Sciences public health initiative that partners with community organizations and hospitals to provide HIV and Hepatitis C (HCV) testing and facilitate linkage to care.
Measurable objectives: Number of tests provided, education offered, and referrals given.
Timeframe: Annual

Population impact: Addressing those who experience food insecurity.
Actions planned: Partnership with Replate by donating our cafeteria/kitchen food daily to Replate who then coordinates with food distribution centers.
Measurable objectives: Donating daily 100% of food that can be used by Replate
Timeframe: Monthly

Population impact: Those who have challenges navigating health care insurance, particularly with Medi-Cal.
Actions planned: Para Su Salud is a program that helps increase access to health care for low-income, uninsured families living in the hospital service area, especially for those whose first language is Spanish.
Measurable objectives: 75% enrollment of client applications that are referred
Timeframe: Annual

Population impact: Caregiver/Employee health equity competencies
Actions planned: Annual education for all caregivers to learn about health equity, implicit bias, and Diversity, Equity, Inclusion and Belonging.
Measurable objectives: All caregivers will receive and complete the training.
Timeframe: Annual

Population impact: Patients whose first language is NOT English
Actions planned: Utilization of interpreter services, whether by an in-person interpreter or use of a virtual interpreter and to document the use of interpreter services.
Measurable objectives: Patients whose primary language is other than English will have documentation of the use of interpreter services.
Timeframe: Annual

3. Structural Measures

Centers for Medicare & Medicaid Services (CMS) Hospital Commitment to Health Equity Structural (HCHE) Measure Yes/No

Our hospital system strategic plan identifies priority populations who currently experience health disparities

Yes

Our hospital system strategic plan identifies healthcare equity goals and discrete action steps to achieve these goals

Yes

Our hospital system strategic plan outlines specific resources that have been dedicated to achieving our equity goals

Yes

Our hospital system strategic plan describes our approach for engaging key stakeholders, such as community-based organizations

Yes

Our hospital strategic plan identifies healthcare equity goals and discrete action steps to achieve these goals

Yes

Our hospital system has training for staff in culturally sensitive collection of demographics and/or social determinant of health information

Yes

Our hospital system inputs demographic and/or social determinant of health information collected from patients into structured, interoperable data elements using a certified EHR technology

Yes

Our hospital system stratifies key performance indicators by demographic and/or social determinants of health variables to identify equity gaps and includes this information in hospital performance dashboards

Yes

Our hospital system participates in local, regional or national quality improvement activities focused on reducing health disparities

Yes

Our hospital system senior leadership, including chief executives and the entire hospital board of trustees, annually reviews our strategic plan for achieving health equity

Yes

Our hospital system senior leadership, including chief executives and the entire hospital board of trustees, annually reviews key performance indicators stratified by demographic and/or social factors

Yes

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4. Web Address for Equity Report

https://shorturl.at/AssVB

5. Download Equity Measures Report

Click on the link below to download the equity measures report.

Hospital Equity Measures Report Download

Click on the link below to download all equity measures reports.

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