JOHN MUIR MEDICAL CENTER-WALNUT CREEK CAMPUS

1. Policy Statement

Supplier Diversity Policy Statement

John Muir Health is committed to fostering an inclusive and equitable procurement environment that reflects the diversity of the communities we serve. Our purchasing practices are designed to ensure equal access and opportunity for all suppliers and to prohibit discriminatory business relationships. JMH actively seeks to engage a broad spectrum of suppliers, including those owned by minorities, women, LGBTQ+ individuals, veterans, and persons with disabilities. We believe that a diverse supplier base enhances innovation, strengthens our supply chain, and contributes to the economic vitality of Contra Costa County and surrounding areas. To that end, JMH promotes the participation of small and historically underutilized businesses in all contracting opportunities, whether as prime contractors or subcontractors. We encourage our internal procurement teams to identify and include diverse suppliers in sourcing decisions and to collaborate with external partners to expand outreach and supplier development efforts. This policy supports JMH’s broader commitment to non-discrimination, diversity, and inclusion. Through transparent practices and continuous improvement, we aim to build a supplier network that mirrors the rich diversity of our patients, staff, and community stakeholders.

2. Goals and Timetables

Please describe your hospital's short-term goals and timetables, but not quotas, for increasing procurement from women, minority, LGBT, and disabled veteran business enterprises

John Muir Health is actively advancing its supplier diversity strategy through a series of short-term goals aligned with its broader supply chain transformation. In partnership with Optum and Vizient, JMH is embedding inclusive sourcing practices into its strategic sourcing events and contract management. A key goal for 2025 is to increase the visibility and participation of certified diverse suppliers in upcoming RFPs, utilizing Vizient's Supplier Diversity Connection tool. Internally, procurement staff are being trained to identify and engage diverse suppliers. These training initiatives are designed to create measurable progress in expanding procurement opportunities for historically underutilized businesses while reinforcing JMH’s commitment to equity and economic inclusion.

Please describe your hospital's long-term goals and timetables, but not quotas, for increasing procurement from women, minority, LGBT, and disabled veteran business enterprises

John Muir Health is committed to embedding supplier diversity into its long-term strategic sourcing framework through 2027 and beyond. This includes integrating supplier diversity metrics into contract management, expanding access to certified diverse vendors, and aligning sourcing decisions with community impact goals. JMH is also working closely with Vizient and Medline to enhance Tier 1 and Tier 2 spend tracking by diversity category and ethnicity, with the goal of establishing multi-year benchmarks for inclusive spend growth. To support these goals, JMH plans to launch a Mentor Developmental Program that will help diverse suppliers build capacity and compete for long-term contracts. JMH will continue to collaborate with organizations such as WRMSDC to identify qualified vendors and support outreach efforts. Internally, procurement staff will receive ongoing training, and performance metrics will be updated to reflect long-term supplier diversity objectives. These initiatives are designed to ensure that JMH’s supply chain reflects the diversity of the communities it serves and contributes to sustainable economic inclusion.

3. Outreach and Communication

Please describe the methods in which the hospital encourages and seeks out both prime and subcontract suppliers from women, minority, LGBT, and disabled veteran business enterprises to become potential suppliers

John Muir Health is committed to fostering a supplier base that reflects the diversity of the communities we serve. Our approach to encouraging participation from women, minority, LGBTQ+, and disabled veteran-owned business enterprises includes both strategic outreach and operational integration across prime and subcontracting opportunities. 1. Inclusive Sourcing Practices Employees with contracting and sourcing responsibilities are required to: - Conduct thorough searches using internal tools and external databases to identify diverse suppliers for every applicable contracting and purchasing opportunity. - Integrate diverse suppliers into all phases of the sourcing life-cycle, from RFP development to contract execution. - Define and implement strategies to promote and enhance diverse supplier participation, including subcontracting opportunities where direct prime contracting may not be feasible. 2. Strategic Partnerships and Referrals JMH collaborates with organizations such as the Western Regional Minority Supplier Development Council to: - Identify qualified diverse suppliers for upcoming contracts. - Respond promptly to supplier referrals and ensure timely consideration of new entrants. - Offer debriefings to diverse suppliers upon request to support future competitiveness. 3. Performance Monitoring and Development - Monthly performance reports are reviewed to identify opportunities to increase spend with diverse suppliers. - High-performing diverse suppliers are prioritized for continued engagement and development. - Subcontracting expectations are communicated clearly to prime contractors, and JMH encourages primes to partner with certified diverse vendors where applicable. 4. Training and Accountability - Procurement staff attend periodic training on supplier diversity strategies and inclusive sourcing practices. - Supplier diversity goals are embedded in strategic sourcing initiatives. These methods are part of JMH’s broader commitment to equity, economic inclusion, and community impact. By embedding supplier diversity into both prime and subcontracting processes, JMH ensures that all qualified businesses have a meaningful opportunity to contribute to our mission.

Please describe the methods in which the hospital encourages its employees involved in procurement to seek out women, minority, LGBT, and disabled veteran business enterprises to become potential suppliers

John Muir Health encourages inclusive procurement by embedding supplier diversity expectations into daily sourcing practices. Employees involved in procurement are guided by internal policies that prioritize engagement with certified women, minority, LGBTQ+, and disabled veteran-owned businesses. These expectations are reinforced through training on inclusive sourcing strategies and the use of tools and databases that help identify qualified diverse suppliers. Collaboration across teams is encouraged to share successful practices and supplier referrals, helping to expand awareness and confidence in working with a broader supplier base.

Please describe the methods in which the hospital conducts outreach and communication to women, minority, LGBT, and disabled veteran business enterprises

John Muir Health’s outreach and communication efforts are led by the Purchasing Department and are designed to build strong relationships with external partners, expand supplier diversity, and support economic inclusion across our communities. To achieve this, JMH collaborates with organizations such as the Western Regional Minority Supplier Development Council and other advocacy groups to establish shared objectives for identifying and engaging diverse suppliers. The hospital participates in trade fairs, supplier expos, and networking events to connect with qualified diverse vendors, while maintaining a visible presence in regional and statewide supplier diversity forums to stay informed and engaged within the community. Internally, the Purchasing Department works closely with department representatives to develop formal outreach practices that facilitate communication with diverse suppliers. This includes maintaining a list of relevant organizations and agencies where JMH is actively involved, ensuring consistent engagement and follow-up. Internal referrals and cross-departmental collaboration are also encouraged to identify new supplier opportunities. To support supplier development, JMH encourages vendors to complete a supplier profile for consideration in current and future opportunities. Upon request, debriefings are offered to help suppliers improve their competitiveness in future bids. High-performing diverse vendors are monitored and considered for continued engagement in future sourcing events. Communication with diverse suppliers is designed to be timely, transparent, and inclusive. JMH responds promptly to referrals and inquiries from advocacy organizations and shares upcoming bid opportunities through established channels to encourage participation. Supplier diversity goals are promoted both internally and externally as part of JMH’s broader commitment to equity and inclusion.

4. Support and Supplier Resolutions

Please describe the methods in which your hospital supports, partners with, or interacts with organizations and other entities in the procurement ecosystem that promote, certify, or contract with women, minority, LGBT, and disabled veteran business enterprises

John Muir Health is committed to advancing supplier diversity through active engagement with organizations that promote, certify, and support historically underutilized businesses. These efforts are led by the Director of Purchasing and the Purchasing Department, who work collaboratively to develop and implement strategic initiatives that foster inclusive procurement practices. JMH is currently exploring the development of a Mentor Developmental Program aimed at supporting the growth and sustainability of diverse suppliers. This initiative is designed to provide guidance, capacity-building, and long-term partnership opportunities for emerging businesses, particularly those owned by women, minorities, LGBTQ+ individuals, and disabled veterans. To strengthen its supplier network, JMH has partnered with Vizient to utilize their Supplier Diversity Connection tool. This tool will allow JMH to identify and vet certified diverse suppliers for upcoming contracting opportunities. Internally, the Purchasing Department maintains a list of relevant organizations and agencies with which it actively engages. Department representatives participate in sponsored activities and events hosted by these partners to facilitate networking with diverse suppliers, share upcoming bid opportunities, and align internal sourcing strategies with external supplier development goals. JMH’s supplier diversity strategy is reinforced through continuous improvement efforts, including regular performance monitoring, internal training, and the integration of supplier diversity metrics into sourcing decisions. These practices ensure that partnerships with external organizations translate into measurable outcomes for diverse supplier inclusion.

Please describe the methods in which your hospital resolves any issues that may limit or impede an enterprise from becoming a supplier

John Muir Health is committed to identifying and resolving barriers that may prevent women-, minority, LGBTQ+, and disabled veteran-owned business enterprises from becoming suppliers. The Purchasing Department works proactively to streamline onboarding processes, clarify policy requirements, and provide guidance to suppliers navigating JMH’s procurement system. This includes offering debriefings to suppliers who are not selected, helping them understand how to improve future proposals, and maintaining open communication with certifying bodies and advocacy organizations such as WRMSDC to resolve eligibility or documentation issues. Procurement staff receive training on inclusive sourcing practices and are encouraged to refer and support high-performing diverse vendors. Additionally, JMH continuously refines its internal systems and approval workflows to reduce administrative friction and ensure that qualified suppliers are not excluded due to procedural or technical barriers. These efforts reflect JMH’s broader commitment to equity, transparency, and economic inclusion across its supply chain.

5. Diversity Commission Recommendations and Planned Implementations

Please describe the past implementation of relevant recommendations made by the Hospital Supplier Diversity Commission

John Muir Health has taken meaningful steps to implement recommendations from the Hospital Supplier Diversity Commission by embedding supplier diversity into its broader supply chain transformation strategy. In partnership with Optum, JMH launched a system-wide initiative to standardize procurement practices, align vendor outcomes with health system priorities, and enhance transparency in sourcing decisions. This included the development of formal contracting and value analysis policies and the use of performance reviews to identify opportunities for increased engagement with diverse suppliers. These actions reflect the Commission’s guidance on embedding equity into procurement governance and aligning supplier diversity with clinical and operational goals. Additionally, JMH has strengthened its collaboration with external partners such as Vizient to improve access to certified diverse suppliers. These partnerships have enabled JMH to track procurement activity by diversity category and ethnicity, in line with the Commission’s emphasis on data transparency and accountability.

Please describe the planned implementation of relevant recommendations made by the Hospital Supplier Diversity Commission

John Muir Health is actively planning to implement several key recommendations from the Hospital Supplier Diversity Commission as part of its broader supply chain transformation strategy. In partnership with Optum, JMH is embedding supplier diversity into its strategic sourcing framework by aligning vendor outcomes with system priorities, enhancing value analysis processes, and standardizing procurement practices across clinical and purchased services. These efforts are supported by the development of formal contracting policies and the launch of sourcing events that prioritize inclusion and transparency. JMH is also working to improve data collection and reporting capabilities to meet the updated HCAI requirements, including disaggregated spend tracking by diversity category and ethnicity.

6. Procurement Process and Certification

Please describe your hospital's procurement process

John Muir Health’s procurement process is built on a strategic sourcing framework designed to optimize cost, quality, and operational efficiency across both clinical and non-clinical spend categories. In partnership with Optum, JMH has implemented a system-wide transformation that includes standardized contracting policies, value analysis procedures, and a centralized sourcing model. The process begins with identifying procurement needs and engaging stakeholders across service lines. Strategic sourcing events are launched where applicable, and supplier selection is guided by total cost of ownership, quality, and alignment with system priorities. JMH also leverages its GPO, Vizient, to maximize product compliance and price concessions.

Website Link(s)

https://www.johnmuirhealth.com/

Do you require suppliers to be certified?

Yes

Do you accept self-certification

No

7. Diverse Supplier Spending

Diverse Procurement Spending by Minority

For the reporting period, enter the dollar amounts procured by your hospital from those business enterprises that employ the majority of their workforce in California.

Diverse Procurement Spending by Other

For the reporting period, enter the dollar amounts procured by your hospital from those business enterprises that employ the majority of their workforce in California.

What is your hospital's total procurement (including diverse and non-diverse suppliers)?

$0

Procurement means the purchase or lease of supplies, services, equipment, and capital expenditures related to buildings and fixed equipment during the previous calendar year. Procurement does not include items such as employee salaries and wages, fixed asset depreciation, amortization, or taxes.

8. Supplier Point of Contact

Enter the contact information for the individual that business enterprises who are interested in contracting with your facility can reach out to.

Name: Carlton Haley

Enter the contact information for the individual of the diverse business outreach liaison of your hospital.

Name: Carlton Haley

Hospital Contacts for Diverse Business Enterprises are available upon request. Please send request via email to supplier.diversity@hcai.ca.gov

9. Third Party Procurement

Third Party Procurement

• Vizient
• http://www.vizientinc.com

10. Other Relevant Information

Total procurement (including diverse and non-diverse suppliers) reported is national spend for the JMH system - $1,038,808,687 Assumptions: -Individual spend data is not available and is not reflected in the individual report. Please reference the JMH regional report for total procurement spend information. -Total procurement is a compilation of 2024 spend from JMH Concord Medical Center, JMH Administrative Services, JMH Physician Network, JMH Behavioral Health Center, and JMH Walnut Creek Medical Center.

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