MAD RIVER COMMUNITY HOSPITAL

1. Policy Statement

Supplier Diversity Policy Statement

N/A

2. Goals and Timetables

Please describe your hospital's short-term goals and timetables, but not quotas, for increasing procurement from women, minority, LGBT, and disabled veteran business enterprises

Mad River Community Hospital located in the rural city of Eureka with about 25,000 residents where locals say over 30 percent are residents of LGBTQ, with a large minority and veteran’s population. Mad River Community Hospital is committed to enhancing procurement opportunities for women, minority, LGBT, and disabled veteran business enterprises. In the short term (within the next 12–18 months), our goals focus on: 1) Increasing outreach to local and regional diverse suppliers by participating in supplier diversity events and workshops in Humboldt County and Northern California. 2) Updating our supplier database to better identify and categorize diverse businesses to streamline engagement. 3) Collaborating with local business organizations, such as the Humboldt County Chamber of Commerce and local minority business councils, to increase visibility and procurement opportunities. 4) Regularly reviewing procurement practices to identify and remove barriers that may inadvertently limit diverse supplier participation.

Please describe your hospital's long-term goals and timetables, but not quotas, for increasing procurement from women, minority, LGBT, and disabled veteran business enterprises

Over the next 3–5 years, Mad River Community Hospital aims to: 1) Establish formal partnerships with regional and state-level certification bodies to ensure a robust pipeline of women, minority, LGBT, and disabled veteran business enterprises. 2) Implement training programs for procurement staff to better understand and recognize diverse supplier qualifications and certifications. 3) Incorporate diversity goals into procurement policies that promote equitable supplier opportunities while maintaining compliance with healthcare regulations. 4) Monitor and report procurement diversity metrics annually to track progress and inform continuous improvement efforts. Our long-term approach is centered on building sustainable supplier relationships that support community economic development and reflect the diversity of the populations we serve.

3. Outreach and Communication

Please describe the methods in which the hospital encourages and seeks out both prime and subcontract suppliers from women, minority, LGBT, and disabled veteran business enterprises to become potential suppliers

We don't seek our potential suppliers but rather rely on our GPO to find partners for us.

Please describe the methods in which the hospital encourages its employees involved in procurement to seek out women, minority, LGBT, and disabled veteran business enterprises to become potential suppliers

We encourage all suppliers to work with us, we are a small community hospital and don't have the resources to reach out to these businesses, we rely on our GPO to build partnerships with organizations that we then utilize for pricing that we can afford

Please describe the methods in which the hospital conducts outreach and communication to women, minority, LGBT, and disabled veteran business enterprises

We do not do any forms of outreach, we rely on those businesses contracting with our GPO and reaching out to us, we are willing to work with any business regardless of their ownership structure.

4. Support and Supplier Resolutions

Please describe the methods in which your hospital supports, partners with, or interacts with organizations and other entities in the procurement ecosystem that promote, certify, or contract with women, minority, LGBT, and disabled veteran business enterprises

Mad River Community Hospital supports and partners with various entities within the procurement ecosystem, including: 1) Engaging with California’s Disabled Veteran Business Enterprise Programs to identify certified suppliers. 2) Participating in local community business forums and chamber of commerce to network with diverse business owners. 3) Maintaining communication channels with local government agencies and nonprofit organizations that provide resources and certifications for diverse businesses. These partnerships help ensure that our procurement team stays informed about opportunities and best practices to support supplier diversity.

Please describe the methods in which your hospital resolves any issues that may limit or impede an enterprise from becoming a supplier

Mad River Community Hospital has reviewed recommendations from the Hospital Supplier Diversity Commission and has taken initial steps such as: 1) Enhancing data collection on supplier diversity to better measure procurement patterns. 2) Increasing outreach efforts to minority and women-owned businesses within the local community. 3) Incorporating diversity awareness in staff training programs related to procurement. While these steps are in early stages, the hospital is committed to ongoing improvements aligned with commission guidance. Mad River Community Hospital takes a proactive approach to resolving issues that may impede diverse enterprises from becoming suppliers by: 1) Providing clear guidance and support during the supplier onboarding process, including assistance with certification and compliance documentation. 2) Offering open communication channels for suppliers to raise concerns or ask questions about procurement requirements. 3) Reviewing procurement policies regularly to identify and remove unnecessary barriers that could disproportionately affect diverse businesses. 4) Facilitating access to training or informational sessions that help suppliers meet hospital procurement standards. We are committed to creating a transparent and supportive procurement environment to encourage diverse supplier participation.

5. Diversity Commission Recommendations and Planned Implementations

Please describe the past implementation of relevant recommendations made by the Hospital Supplier Diversity Commission

Mad River Community Hospital has reviewed recommendations from the Hospital Supplier Diversity Commission and has taken initial steps such as: • Enhancing data collection on supplier diversity to better measure procurement patterns. • Increasing outreach efforts to minority and women-owned businesses within the local community. • Incorporating diversity awareness in staff training programs related to procurement. While these steps are in early stages, the hospital is committed to ongoing improvements aligned with commission guidance.

Please describe the planned implementation of relevant recommendations made by the Hospital Supplier Diversity Commission

Going forward, Mad River Community Hospital plans to: • Develop a formal supplier diversity policy that reflects commission recommendations. • Increase collaboration with certified diverse business organizations to expand procurement opportunities. • Implement regular audits and reporting to measure progress and accountability. • Explore technology solutions to streamline supplier diversity tracking and reporting. These initiatives aim to strengthen our commitment to supplier diversity in a measurable and transparent manner.

6. Procurement Process and Certification

Please describe your hospital's procurement process

Mad River Community Hospital follows a structured procurement process designed to ensure fairness, transparency, and regulatory compliance: 1) Needs Assessment: Departments identify goods or services required and submit procurement requests. 2) Supplier Identification: Procurement staff search for qualified suppliers, with emphasis on including diverse business enterprises when possible. 3) Request for Proposals (RFPs) or Quotes (RFQs): Competitive bidding is conducted to select vendors based on quality, cost, and alignment with hospital values. 4) Evaluation and Selection: Procurement evaluates submissions, factoring in supplier diversity as a key consideration alongside price and service quality. 5) Performance Monitoring: Supplier performance is regularly monitored to ensure ongoing compliance and quality delivery. This process ensures that all suppliers, including diverse enterprises, have a fair opportunity to compete and contribute to the hospital’s operations.

Website Link(s)

Madriverhopsital.com

Do you require suppliers to be certified?

No

Do you accept self-certification

No

7. Diverse Supplier Spending

Diverse Procurement Spending by Minority

For the reporting period, enter the dollar amounts procured by your hospital from those business enterprises that employ the majority of their workforce in California.

Diverse Procurement Spending by Other

For the reporting period, enter the dollar amounts procured by your hospital from those business enterprises that employ the majority of their workforce in California.

What is your hospital's total procurement (including diverse and non-diverse suppliers)?

$5,077,954

Procurement means the purchase or lease of supplies, services, equipment, and capital expenditures related to buildings and fixed equipment during the previous calendar year. Procurement does not include items such as employee salaries and wages, fixed asset depreciation, amortization, or taxes.

8. Supplier Point of Contact

Enter the contact information for the individual that business enterprises who are interested in contracting with your facility can reach out to.

Name: Eric Bentler

Enter the contact information for the individual of the diverse business outreach liaison of your hospital.

Name: Eric Bentler

Hospital Contacts for Diverse Business Enterprises are available upon request. Please send request via email to supplier.diversity@hcai.ca.gov

9. Third Party Procurement

Third Party Procurement

• Healthtrust
• https://healthtrustpg.com

Looking for Related Reports?

• Hospital Profile
• Hospital Fair Billing Policies