MAD RIVER COMMUNITY HOSPITAL
1. Policy Statement
Supplier Diversity Policy Statement
Mad River Community Hospital will provide qualified businesses with fair and equitable opportunities to compete for hospital contracts regardless of ownership characteristics while encouraging participation from: • Small businesses • Local businesses • Veteran-owned businesses • Service-disabled veteran-owned businesses • Minority-owned businesses • Women-owned businesses • LGBTQ+-owned businesses • Disability-owned businesses • Historically underserved businesses • Tribal-owned businesses • Rural businesses • Other diverse suppliers recognized under applicable federal or California programs Supplier diversity shall be considered as one component of the overall procurement process and shall never supersede requirements for quality, patient safety, regulatory compliance, financial stewardship, or operational necessity.
2. Goals and Timetables
Please describe your hospital's short-term goals and timetables, but not quotas, for increasing procurement from women, minority, LGBT, and disabled veteran business enterprises
Mad River Community Hospital located in the rural city of Eureka with about 25,000 residents where locals say over 30 percent are residents of LGBTQ, with a large minority and veteran’s population. Mad River Community Hospital is committed to enhancing procurement opportunities for women, minority, LGBT, and disabled veteran business enterprises. In the short term (within the next 12–18 months), our goals focus on: 1) Increasing outreach to local and regional diverse suppliers by participating in supplier diversity events and workshops in Humboldt County and Northern California. 2) Updating our supplier database to better identify and categorize diverse businesses to streamline engagement. 3) Collaborating with local business organizations, such as the Humboldt County Chamber of Commerce and local minority business councils, to increase visibility and procurement opportunities. 4) Regularly reviewing procurement practices to identify and remove barriers that may inadvertently limit diverse supplier participation.
Please describe your hospital's long-term goals and timetables, but not quotas, for increasing procurement from women, minority, LGBT, and disabled veteran business enterprises
Over the next 3–5 years, Mad River Community Hospital aims to: 1) Establish formal partnerships with regional and state-level certification bodies to ensure a robust pipeline of women, minority, LGBT, and disabled veteran business enterprises. 2) Implement training programs for procurement staff to better understand and recognize diverse supplier qualifications and certifications. 3) Incorporate diversity goals into procurement policies that promote equitable supplier opportunities while maintaining compliance with healthcare regulations. 4) Monitor and report procurement diversity metrics annually to track progress and inform continuous improvement efforts. Our long-term approach is centered on building sustainable supplier relationships that support community economic development and reflect the diversity of the populations we serve.
3. Outreach and Communication
Please describe the methods in which the hospital encourages and seeks out both prime and subcontract suppliers from women, minority, LGBT, and disabled veteran business enterprises to become potential suppliers
Mad River Community Hospital supports and partners with various entities within the procurement ecosystem, including: 1) Engaging with California’s Disabled Veteran Business Enterprise Programs to identify certified suppliers. 2) Participating in local community business forums and chamber of commerce to network with diverse business owners. 3) Maintaining communication channels with local government agencies and nonprofit organizations that provide resources and certifications for diverse businesses. These partnerships help ensure that our procurement team stays informed about opportunities and best practices to support supplier diversity.
Please describe the methods in which the hospital encourages its employees involved in procurement to seek out women, minority, LGBT, and disabled veteran business enterprises to become potential suppliers
Mad River Community Hospital is committed to conducting its procurement activities in a fair, ethical, and inclusive manner. While the hospital does not currently maintain a formal supplier diversity program or specific procurement requirements related to women-, minority-, LGBT-, or disabled veteran-owned business enterprises, procurement staff are encouraged to consider qualified businesses from diverse backgrounds when identifying potential suppliers and service providers. The hospital seeks to promote open and competitive procurement practices by evaluating vendors based on quality, service, value, reliability, and the ability to meet the organization's operational needs. When opportunities arise, the hospital welcomes engagement with certified diverse business enterprises and is open to expanding relationships with qualified suppliers that support the communities it serves. Mad River Community Hospital recognizes the value that supplier diversity can bring to the organization and the local economy and will continue to evaluate opportunities to strengthen its procurement practices as resources and organizational priorities evolve.
Please describe the methods in which the hospital conducts outreach and communication to women, minority, LGBT, and disabled veteran business enterprises
Mad River Community Hospital is committed to maintaining an open and accessible procurement process for all qualified suppliers. While the hospital does not currently have a formal outreach program specifically focused on women-, minority-, LGBT-, or disabled veteran-owned business enterprises, it welcomes inquiries from certified diverse suppliers and encourages all qualified businesses to participate in procurement opportunities. The hospital communicates with prospective vendors through established procurement processes, requests for proposals or quotations when applicable, and direct engagement with local and regional businesses. Mad River Community Hospital values the contributions of diverse businesses and recognizes the importance of fostering an inclusive supplier base that reflects the communities it serves. As the organization continues to evaluate its procurement practices, the hospital remains open to identifying additional opportunities to strengthen outreach and engagement with diverse business enterprises in the future.
4. Support and Supplier Resolutions
Please describe the methods in which your hospital supports, partners with, or interacts with organizations and other entities in the procurement ecosystem that promote, certify, or contract with women, minority, LGBT, and disabled veteran business enterprises
Mad River Community Hospital supports and partners with various entities within the procurement ecosystem, including: 1) Engaging with California’s Disabled Veteran Business Enterprise Programs to identify certified suppliers. 2) Participating in local community business forums and chamber of commerce to network with diverse business owners. 3) Maintaining communication channels with local government agencies and nonprofit organizations that provide resources and certifications for diverse businesses. These partnerships help ensure that our procurement team stays informed about opportunities and best practices to support supplier diversity.
Please describe the methods in which your hospital resolves any issues that may limit or impede an enterprise from becoming a supplier
Mad River Community Hospital has reviewed recommendations from the Hospital Supplier Diversity Commission and has taken initial steps such as: 1) Enhancing data collection on supplier diversity to better measure procurement patterns. 2) Increasing outreach efforts to minority and women-owned businesses within the local community. 3) Incorporating diversity awareness in staff training programs related to procurement. While these steps are in early stages, the hospital is committed to ongoing improvements aligned with commission guidance. Mad River Community Hospital takes a proactive approach to resolving issues that may impede diverse enterprises from becoming suppliers by: 1) Providing clear guidance and support during the supplier onboarding process, including assistance with certification and compliance documentation. 2) Offering open communication channels for suppliers to raise concerns or ask questions about procurement requirements. 3) Reviewing procurement policies regularly to identify and remove unnecessary barriers that could disproportionately affect diverse businesses. 4) Facilitating access to training or informational sessions that help suppliers meet hospital procurement standards. We are committed to creating a transparent and supportive procurement environment to encourage diverse supplier participation.
5. Diversity Commission Recommendations and Planned Implementations
Please describe the past implementation of relevant recommendations made by the Hospital Supplier Diversity Commission
Mad River Community Hospital has reviewed recommendations from the Hospital Supplier Diversity Commission and has taken initial steps such as: • Enhancing data collection on supplier diversity to better measure procurement patterns. • Increasing outreach efforts to minority and women-owned businesses within the local community. • Incorporating diversity awareness in staff training programs related to procurement. While these steps are in early stages, the hospital is committed to ongoing improvements aligned with commission guidance.
Please describe the planned implementation of relevant recommendations made by the Hospital Supplier Diversity Commission
Mad River Community Hospital plans to: • Develop a formal supplier diversity policy that reflects commission recommendations. • Increase collaboration with certified diverse business organizations to expand procurement opportunities. • Implement regular audits and reporting to measure progress and accountability. • Explore technology solutions to streamline supplier diversity tracking and reporting. These initiatives aim to strengthen our commitment to supplier diversity in a measurable and transparent manner.
6. Procurement Process and Certification
Please describe your hospital's procurement process
Mad River Community Hospital follows a structured procurement process designed to ensure fairness, transparency, and regulatory compliance: 1) Needs Assessment: Departments identify goods or services required and submit procurement requests. 2) Supplier Identification: Procurement staff search for qualified suppliers, with emphasis on including diverse business enterprises when possible. 3) Request for Proposals (RFPs) or Quotes (RFQs): Competitive bidding is conducted to select vendors based on quality, cost, and alignment with hospital values. 4) Evaluation and Selection: Procurement evaluates submissions, factoring in supplier diversity as a key consideration alongside price and service quality. 5) Performance Monitoring: Supplier performance is regularly monitored to ensure ongoing compliance and quality delivery. This process ensures that all suppliers, including diverse enterprises, have a fair opportunity to compete and contribute to the hospital’s operations.
Website Link(s)
Do you require suppliers to be certified?
No
Do you accept self-certification
No
7. Diverse Supplier Spending
Diverse Procurement Spending by Minority
For the reporting period, enter the dollar amounts procured by your hospital from those business enterprises that employ the majority of their workforce in California.
| Business Ownership | Tier 1 Procurement | Tier 2 Procurement | Total Procurement |
|---|---|---|---|
| African American | -- | -- | -- |
| Hispanic American | -- | -- | -- |
| Native American | -- | -- | -- |
| Asian Pacific | $19,216 | -- | $19,216 |
| Unknown Minority | $6,376 | -- | $6,376 |
| Total | $25,592 | -- | $25,592 |
Diverse Procurement Spending by Other
For the reporting period, enter the dollar amounts procured by your hospital from those business enterprises that employ the majority of their workforce in California.
| Business Ownership | Tier 1 Procurement | Tier 2 Procurement | Total Procurement |
|---|---|---|---|
| Minority* | $25,592 | -- | $25,592 |
| Women | $288 | -- | $288 |
| LGBT | -- | -- | -- |
| Disabled Veteran | -- | -- | -- |
| Less Duplicate Amount (-) | --- | --- | --- |
| Combined Total | $25,880 | -- | $25,880 |
*Total from the Diverse Procurement Spending by Minority table.
What is your hospital's total procurement (including diverse and non-diverse suppliers)?
$45,880
Procurement means the purchase or lease of supplies, services, equipment, and capital expenditures related to buildings and fixed equipment during the previous calendar year. Procurement does not include items such as employee salaries and wages, fixed asset depreciation, amortization, or taxes.
8. Supplier Point of Contact
Enter the contact information for the individual that business enterprises who are interested in contracting with your facility can reach out to.
Name: Hassana Aziz
Enter the contact information for the individual of the diverse business outreach liaison of your hospital.
Name: Hassana Aziz
Hospital Contacts for Diverse Business Enterprises are available upon request. Please send request via email to supplier.diversity@hcai.ca.gov
9. Third Party Procurement
Third Party Procurement
None.
Looking for Related Reports?
For assistance or to provide feedback, please contact us via email at supplier.diversity@hcai.ca.gov